Privacy Policy

Information we collect

When you use the contact form on this site, we collect the name, email, phone number and message you type into it. When you use the booking form, we collect the name, email and phone number you type in to schedule an appointment.

Why we collect it

We use this information to reply to your enquiry and, where you have submitted a booking request, to schedule and confirm your appointment.

Where it is stored

Information submitted through these forms is stored in Marrow & Ash Kitchen's customer-relationship system, which we use to keep track of enquiries and appointments.

Live chat

This site may carry a live-chat widget. That widget is operated by our messaging provider, and it receives whatever you type into the chat window so that we can respond to you.

Cookies and similar tracking

This site may use cookies or similar small files placed by the live-chat widget mentioned above, so that a chat conversation can be recognized as it continues, and may also use an analytics tag to help us understand overall visits to the site. These are used only to operate the chat feature and to measure site traffic, not to build advertising profiles of visitors.

SMS messaging

Phone numbers and SMS consent collected on this site are never sold, rented or shared with third parties for their own marketing, and are used only to send SMS messages to the person who opted in.

How we protect your information

Our forms are served over an encrypted HTTPS connection. Submitted information is held in our password-protected customer-relationship system, and access to it is limited to the people who work at Marrow & Ash Kitchen.

Correcting or removing your information

To ask us to correct or remove information we hold about you, email hello@marrow-ash-kitchen.example or call (720) 555-0142.

Changes to this policy

We may update this policy from time to time as our site or our practices change.

Last updated: June 1, 2025.